Rehabs that take Highmark in Chandler, AZ

Highmark plans typically cover addiction and mental-health treatment as a benefit, but what your specific plan includes depends on your policy type, employer, and coverage tier. The best way to know for certain is to call the number on the back of your insurance card and ask what detox, residential rehab, outpatient programs, and medication-assisted treatment are included in your plan.

In-network facilities have contracts with Highmark and usually cost you less out-of-pocket because your plan has already negotiated rates with them. Out-of-network facilities don't have a contract, so your costs may be higher. Many people in the Chandler area do have in-network options available, but you'll need to verify which facilities your specific plan includes by calling Highmark or checking your member benefits online.

Pre-authorization is approval from Highmark before you start treatment — most plans require it for inpatient or residential rehab, and some require it for other levels of care too. Usually the treatment facility's admissions team submits the pre-authorization request for you, but you can also request it yourself by calling the number on your insurance card and asking what information they need.

Call the number on the back of your Highmark card and tell them you need help understanding your addiction and mental-health benefits; they can tell you what levels of care your plan covers, your deductible, any copays or coinsurance, and whether you need pre-authorization. Have your member ID and date of birth ready. If you prefer, you can also log into your Highmark member account online to view your benefits.

If the facility you want doesn't take your Highmark plan, the facility may still work with you on payment through private pay, financing, or other arrangements — ask them directly. You can also call Highmark to ask which in-network rehab options are available near Chandler, or call 988 (Suicide & Crisis Lifeline) for referrals to local treatment.

Highmark plans commonly cover detox and withdrawal management, inpatient and residential rehab, intensive outpatient programs (IOP), standard outpatient therapy, medication-assisted treatment, and dual-diagnosis care that addresses both addiction and mental health. Your plan may also include partial hospitalization programs (PHP) and aftercare support, but this varies — check your specific benefits to be sure.

If you're eligible for both Highmark and Arizona Medicaid, Medicaid may be your primary payer, meaning it pays first, and Highmark would be secondary. The facility's admissions and billing teams can help coordinate benefits and explain how they work together on your claim. Tell both insurers about each other so they can process your claim correctly.

The admissions team at the facility will typically guide you through it: they'll verify your insurance, request pre-authorization if needed, collect your ID and insurance information, answer questions about what's covered under your plan, and help with any paperwork. You can speed this up by having your insurance card and ID ready, and by knowing your Highmark member number and group number before you call.