Boston Medical Center
Boston, Massachusetts
6 treatment centers across Massachusetts that work with MultiPlan.

Inpatient and residential care is unusually well represented among the Massachusetts facilities listed here: 5 of the 6 report offering it, compared with about a quarter of centers across the wider directory — roughly three and a half times as common. Accreditation is similarly concentrated, with all 5 that report accreditation status holding Joint Commission (JCAHO), against roughly three in ten directory-wide.
All 6 report accepting MultiPlan, which is what brings this page together. Every one of them also reports dual-diagnosis and co-occurring care, and every one reports virtual or telehealth services — a practical detail in a state where a family in the Berkshires or on the islands may be several hours from a residential bed.
Five of the 6 Massachusetts facilities here report inpatient care, well above the directory-wide rate. That matters if you are weighing a drive east on the Pike from Berkshire or Franklin County against waiting for something closer.
Every one of the 6 reports virtual or telehealth services, which is often the difference for people on Cape Cod, Nantucket or Martha's Vineyard, where a daily outpatient commute is not realistic. Ask whether your plan reimburses telehealth at the same rate as in-person visits.
All 6 report treating co-occurring disorders, and 4 report PTSD and trauma-related care. Individual, group, family and cognitive behavioral therapy are reported by all 6, with trauma-informed approaches at 5 and harm reduction at 4.
At least 5 hold Joint Commission accreditation, at least 4 are SAMHSA-listed and at least 4 are state licensed. At least 4 report Spanish-language services and at least 3 report ASL — worth confirming for the specific program and shift you would attend.
Massachusetts has its own layer of rules on top of federal parity. State-regulated commercial plans are generally required to cover medically necessary acute treatment and clinical stabilization services for substance use disorder, with an initial period that does not need prior authorization. That protection does not automatically reach self-funded employer plans, which follow federal law instead — so the first question to ask your insurer is which kind of plan you actually have.
The Massachusetts listings also differ in who they are set up to serve. All 6 serve adults and young adults, 5 serve people 65 and over, and 1 reports serving adolescents aged 13 to 17. Four report accepting court-ordered or DUI-related admissions, 5 report accepting MassHealth alongside private insurance, and 5 report accepting Military TRICARE.
MultiPlan is usually a network, not the insurer paying the claim. Your plan or its administrator rents access to MultiPlan's contracted providers, so what a Massachusetts program bills and what your plan pays are set by your own policy documents. All 6 Massachusetts facilities listed here report accepting MultiPlan, but only your plan can confirm benefits for a specific program.
Look at the back of your insurance card. If a MultiPlan or PHCS logo appears alongside your plan administrator's name, the network is likely part of your plan's out-of-network or wrap arrangement. Call the member number printed there and ask which Massachusetts substance use programs are contracted at in-network rates.
That depends entirely on your plan's deductible, coinsurance and any authorization requirements, so no directory can quote a figure honestly. Ask your insurer for your remaining deductible and per-day or per-episode share, then ask the facility's billing office what it expects to bill for the level of care being recommended.
Massachusetts law requires many state-regulated commercial plans to cover medically necessary acute treatment services for substance use disorder, including a defined initial period without prior authorization. Self-funded employer plans follow federal rules instead. Ask your insurer which category your plan falls into before assuming MultiPlan detox coverage applies the same way.
Some do. Five of the 6 Massachusetts facilities in this directory report accepting MassHealth in addition to private insurance, and 5 also report accepting TRICARE. Coordination of benefits between a commercial plan and MassHealth is handled by the facility's admissions and billing staff, so raise it in your first call.
Inpatient and residential care is the most common level reported in this Massachusetts group, with 5 of the 6 offering it. Five also report outpatient rehab, and all 6 report virtual or telehealth services, which matters if you are on the Cape, the islands or in the Berkshires.
Availability changes daily and no directory tracks live beds. Massachusetts programs typically ask you to call admissions in the morning, when overnight discharges are known, and metro Boston, Worcester and Springfield programs often have different openings on the same day.
Massachusetts is small enough that a drive from the western counties to a Boston-area or Worcester program is realistic for many families, and several people do exactly that for inpatient care. If travel is not workable, all 6 listed facilities report telehealth, which can carry outpatient counseling and follow-up.
Write down the member services number on the back of your card and the admissions number for two or three Massachusetts programs you want to ask about, then call both on the same day — the answers only make sense together. If you or someone you love is in immediate danger, call or text 988, or 911 in an emergency.
5 of the 6 that report it in Massachusetts — 83%, against 23% across the directory.
6 of the 6 that report it in Massachusetts — 100%, against 2.7% across the directory.
5 of the 6 that report it in Massachusetts — 83%, against 49% across the directory.
5 of the 5 that report it in Massachusetts — 100%, against 30% across the directory.
Boston, Massachusetts
Webster, Massachusetts
Southbridge, Massachusetts
Gardner, Massachusetts
Chestnut Hill, Massachusetts
Cummington, Massachusetts
and 7 more
Reported by 6 of the 6 listed here.
and 3 more
Reported by 6 of the 6 listed here.
and 4 more
Reported by 6 of the 6 listed here.
and 8 more
Reported by 6 of the 6 listed here.
Based on the 5 that report it; others have not said.
Based on the 5 that report it; others have not said.
Malibu, California
Madeira Beach, Florida
Monument, Colorado