Atrium Health Mercy

2001 Vail Avenue, Charlotte, North Carolina, 28207

Levels of care
Detox, Inpatient, Medication-Assisted Treatment (MAT) +1 more
Accreditation
Joint Commission (JCAHO), CARF Accredited +1 more
Insurance
Medicaid, Medicare +1 more
Languages
English, ASL
Contact this center
Call 704-304-5248Visit website

In crisis? Call or text 988 (Suicide & Crisis Lifeline), or 911 for emergencies.

Atrium Health Mercy is a hospital-based treatment provider in Charlotte, North Carolina, offering inpatient care for adults and, less commonly among area facilities, children under 13. It is Joint Commission accredited, a distinction held by relatively few nearby programs, and treats benzodiazepine use, which fewer than a dozen facilities in the region report addressing.

The program incorporates 12-step approaches alongside wellness programming, and offers services in American Sign Language, a language access option available at a limited number of local facilities. Sliding scale payment is available for those who qualify, which can help make care more accessible depending on individual financial circumstances.

Conditions treated

Conditions / Mental Health
Self-Harm
Substances Treated
AlcoholOpioidsBenzodiazepinesNicotine / Tobacco

Treatment approaches

Therapies Offered
Cognitive Behavioral (CBT)Motivational InterviewingGroup TherapyIndividual Therapy
Treatment Approaches
Evidence-Based12-StepHarm Reduction

Who this facility serves

Who We Support
MenWomenYoung AdultsAdultsChildren (under 13)
Age Groups
Young Adults (18–25)Adults (26–64)Seniors (65+)
Gender Program
Co-Ed
Languages
EnglishASL

Levels of care

  • Detox
  • Inpatient
  • Residential Rehab
  • PHP / Day Treatment
  • Intensive Outpatient (IOP)
  • Outpatient Rehab
  • Medication-Assisted Treatment (MAT)
  • Dual-Diagnosis / Co-Occurring
  • Sober Living
  • Aftercare / Continuing Care
  • Virtual / Telehealth
  • In-Home Care
  • Interventions
  • Recovery Coaching
  • Concierge Treatment
  • Retreat
  • Recovery School
  • Therapeutic Boarding School

Insurance & payment

Accepts
MedicaidMedicareTRICARE
Payment options
medicaidmedicaremilitary-tricarePrivate InsuranceSelf-Pay / CashSliding Scale

Accreditation and licensing

Joint Commission (JCAHO)CARF AccreditedState Licensed

The facility

Transportation ProvidedWellness Programming

Admissions and policies

Smoke-Free FacilityVape-Free Facility

How this compares nearby

Among the 84 treatment centers we list within 30 miles of Charlotte, this is one of:

  • 11that serve Children (under 13)
  • 11that treat Benzodiazepines
  • 15that hold Joint Commission (JCAHO)
  • 19that offer Inpatient
  • 20that offer services in ASL

Frequently asked questions

What levels of care does Atrium Health Mercy offer?

Atrium Health Mercy offers Detox, Inpatient, Medication-Assisted Treatment (MAT) and Virtual / Telehealth.

What conditions does Atrium Health Mercy treat?

Atrium Health Mercy treats Self-Harm.

What therapies does Atrium Health Mercy use?

Atrium Health Mercy offers Cognitive Behavioral (CBT), Motivational Interviewing, Group Therapy and Individual Therapy.

Is Atrium Health Mercy accredited?

Atrium Health Mercy lists accreditation from Joint Commission (JCAHO), CARF Accredited and State Licensed.

What languages are spoken at Atrium Health Mercy?

Services are available in English and ASL.

Who does Atrium Health Mercy serve?

Atrium Health Mercy lists programmes for Men, Women, Young Adults, Adults and Children (under 13).

Other treatment centers nearby

All treatment centers in Charlotte

Where this information comes from

Listing details for Atrium Health Mercy are compiled from SAMHSA National Directory of Treatment Facilities, findtreatment.gov and the facility's own website.

  • Website checked and reachable 28 July 2026
  • Name confirmed on the facility’s own website 28 July 2026

Record last updated 1 August 2026.

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